Fuel Cycle is seeking a Senior Director of Client Services to lead the Client Services team based in NYC. As the Senior Director of Client Services, you will be responsible for leading and managing a cross-functional team. Responsibilities include supporting and managing all client success activities, tracking metrics, strategizing and measuring health of accounts, while leading, mentoring and developing a successful team. The ideal candidate is a passionate and inspirational leader, a strategic thinker, a player-coach, and able to successfully and simultaneously manage diverse responsibilities with a strong emphasis on organization and attention to detail.
Fuel Cycle is an LA-based SaaS company building customer intelligence solutions for the world’s leading enterprises. With Fuel Cycle, companies rapidly engage and interact with customers for real-time feedback and insights to make better business decisions, grow revenues, and retain customers.
Headquartered in LA, with a satellite office in NYC. We offer you friendly coworkers, food, snacks and coffee straight from our kitchens, office happy hours and fun company events. We provide excellent benefits such as health, vision, and dental. We also offer supplemental benefits such as AD&D, life insurance, pet insurance, 401k and much more.