FUEL CYCLE is the leading market research solution that unifies customer communities, panels and the best insight tools into one platform to help enterprise businesses consolidate their market research and reach meaningful insights. FUEL CYCLE is searching for a Software Support Specialist to join the team! As a Software Support Specialist, you will actively manage a dynamic queue of support requests related to software issues, improvements and functionality. Services provided by this position include support, training and documentation of the Fuel Cycle platform. The ideal candidate is detail oriented, tech-savvy and understands how to explain software functionality in an intuitive and effective way.
Fuel Cycle is headquartered in Los Angeles, California with a satellite office in a WeWork space in New York. We provide excellent benefits such as health, vision, and dental. We also offer supplemental benefits such as AD&D, life insurance, 401k and much more.
Every Fuel Cycle employee exhibits our core values: